Arial image of two people in McDonalds merch enjoying a McDelivery meal | We. Communications

McDonald's

Deep Understanding of Target Consumer Delivers for McDonald’s

Background

To stand out in a sea of competition and to boost McDelivery orders, the iconic brand knew it needed to engage young, single millennials and college students globally. We. set out to create relevance with this discerning audience by capitalizing on an emerging trend that they were starting to embrace.

The Approach: Cozying Up to Our Consumer With a Sharp Insight

Marrying our research on a growing “cozy culture” with brand data showing 60% of McDelivery orders being placed at night, We. understood that for our audience, going out was overrated. To motivate people to stay in and order via McDelivery, We. created Global McDelivery Night In in 50 global markets and rewarded customers with cozy branded items — socks, slippers, sweats and more — for enjoying delicious, craveable food at home, in comfort.

The Impact: The Biggest Single McDelivery Day. Ever.

Global McDelivery Night In drove massive earned media and social conversation and, more importantly, delivered real business results. The event shattered sales records with a double-digit increase in global sales and led to the most McDelivery orders ever in one day.

“McDonald’s is encouraging everyone to sit back and relax at home during the global holiday, McDelivery Night In. [The] merch is all you need for the comfiest evening at home.”

Elite Daily

Explore more work

Hands holding a phone looking at Otsuka's Unseen Workforce tool | We. Communications

Health

Care Into Currency for an “Unseen Workforce”

Nature-Based Learning case study person walking in forest | We. Communications

Foundations and Non-Profits

Nature-Based Learning to Improve Student Wellbeing

An illustration of someone with AI in their glasses | We. Communications

Technology

Making Microsoft the Talk of AI for Work

No items found.
A bottle of wine and a branded pickleball paddle | We. Communications

Tag

Going Beyond Passive Experiences to Reach New Wine Audiences

Two children with implantable hearing solutions high-fiving in front of their parents | We. Communications

Tag

Global Awareness for A Life Full of Possibilities

Two people smiling through a car door window at a flower show | We. Communications

Tag

Amgen Uses Flower Power to Talk About Eye Health